Family Contact Service
Creating safe, positive spaces for children and families during supervised visits
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Our Mission
Our mission is to provide professional, child-focused supervision services that support safe, positive, and engaging contact between children and their family members.
We are committed to delivering a high-quality experience through structured environments, compassionate staff, and purpose-built facilities that promote comfort, trust, and emotional wellbeing for every child.
Services
Centre-Based
Community and In-home services
Community and In-home services
Our Pakenham-based centre provides a safe, welcoming space for supervised family visits. With a games room, sensory area, kitchen, and chill-out zones, children can relax and enjoy quality time with loved ones. Our friendly staff ensure visits are positive, child-focused, and professionally supervised.
Community and In-home services
Community and In-home services
Community and In-home services
Our in-home and community supervision service allows families to spend time together in the comfort of their own environment. With a focus on safety and emotional well-being, our trained staff provide discreet, professional support to ensure visits are calm, respectful, and child-focused.
Transport assistance
Community and In-home services
Transport assistance
We provide safe and reliable transport and facilitated changeover support to help children attend supervised visits with ease. Our friendly staff ensure each journey is calm and comfortable, offering door-to-door assistance while prioritising the child’s safety and wellbeing at every step.
Respite
Community and In-home services
Transport assistance
Our supervised visitation respite service provides a safe and supportive environment for families to spend meaningful time together. With a focus on safety, emotional well-being, and positive connection, our trained staff offer professional supervision to ensure visits are calm, respectful, and child-focused. We aim to create a comfortab
Our supervised visitation respite service provides a safe and supportive environment for families to spend meaningful time together. With a focus on safety, emotional well-being, and positive connection, our trained staff offer professional supervision to ensure visits are calm, respectful, and child-focused. We aim to create a comfortable setting where families can strengthen relationships while maintaining clear boundaries and support for everyone involved.